Difference between revisions of "Warranty and Repair Information"
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− | '''For the Allegro Hand, | + | '''For the Allegro Hand, Wonik Robotics offers a 90-day hardware warranty. ''' |
− | + | Wonik Robotics will cover the cost of parts and labor to repair any manufacturing defects during the 90-day defects liability period. The customer will be held responsible for any and all shipping costs.<!--The customer will be held responsible for the cost of shipping the hand to Wonik Robotics in South Korea. Wonik Robotics will cover the cost of shipping the Allegro Hand back to the customer.--> | |
− | During and after this defects liability period, | + | During and after this defects liability period, Wonik Robotics will not be held responsible for damage due to neglect or misuse of the Allegro Hand hardware. Also, Wonik Robotics reserves the right not to repair modified hardware, including both mechanical and electronic components. The nature of any problem found in the Allegro Hand will be determined by Wonik Robotics upon inspection and the customer will be notified before repair. |
− | Also, for | + | Also, for one year, customers will receive free software updates for Allegro Hand Application Studio. |
Latest revision as of 18:23, 1 November 2016
For the Allegro Hand, Wonik Robotics offers a 90-day hardware warranty.
Wonik Robotics will cover the cost of parts and labor to repair any manufacturing defects during the 90-day defects liability period. The customer will be held responsible for any and all shipping costs.
During and after this defects liability period, Wonik Robotics will not be held responsible for damage due to neglect or misuse of the Allegro Hand hardware. Also, Wonik Robotics reserves the right not to repair modified hardware, including both mechanical and electronic components. The nature of any problem found in the Allegro Hand will be determined by Wonik Robotics upon inspection and the customer will be notified before repair.
Also, for one year, customers will receive free software updates for Allegro Hand Application Studio.
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